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eBay: bought something that was poorly described, recommendations?


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I bought a Nintendo Wii on eBay for relatively cheap. The pictures were a tad fuzzy so it was hard to discern any surface scratches. The seller had a perfect reputation with about 30 trades so he seemed to be credible. I asked him what kind of condition it's in and he said "great condition". Being in a Rush to get it shipped over for incoming relatives from out of town so we can play smash bros it was good enough and I hit buy it now.

 

Got the machine a few days ago. There was no packaging (the Wii box was just wrapped in brown paper and shipped) but I don't care much for the box. It looks like the thing was slide across the floor, flipped on its side and slid across the floor again resulting in quite a good lot of scratches on both sides of the console and the stand. To top it off the console and wiring were sticky with who knows what substance. I sterilized the console, wiring, controller and everything they came into contact with.

 

I can live with the scratches, but I like to keep everything I own in pristine condition and this thing is definitely not in "great" condition. Good? Yes, but not great. I think the fact that he shipped a Wii that had a consistent 1mm coating of stick to me would disqualify it from being in great condition. Should I go after a partial refund for poorly described product? I've done many transactions on eBay with sellers of 10 and 10,000 trades but not once have I had any problems.

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Have you tried contacting the seller and seeing what they say? Sometimes they are very cool and will give you a partial refund - I have 2 or 3 do that. They will often do that rather than have a negative review. If they do not want to, tell them you will be forced to give a negative review and see if that helps.
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You can open a dispute case through Ebay with the reason being that the item was not received in the condition described.

 

Your purchase is protected that way.

 

I agree with Lost in Xanadu, that you should contact the seller first to see if you can work things out between the two of you first.

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Thanks for the tips. I'll test the thing to make sure it reads discs over the next few days (I need to get a game) and contact the seller. I guess if nothing becomes of it just leave negative feedback?
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That's happened to me, too. Except with a Rickenbacker 4001 that arrived with a broken neck. :scared:

 

Seller fought with me over the $1400 refund, and had to go through PayPal in order to get my money back.

 

Pissin me off!

http://quantumsheep.files.wordpress.com/2009/01/unforgivable.jpg

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Update: got a reply apologizing that the seller didn't really look at his sons Wii before selling it (I don't believe it because how can you miss the stickiness?). Anyways sure enough I also got an email from paypal for a $25 refund at the same time. I was going to ask for $20 (cost of shipping) but 25 is good too.
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Update: got a reply apologizing that the seller didn't really look at his sons Wii before selling it (I don't believe it because how can you miss the stickiness?). Anyways sure enough I also got an email from paypal for a $25 refund at the same time. I was going to ask for $20 (cost of shipping) but 25 is good too.

 

His son's Wii was sticky? Does Vivid make video games now??

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Update: got a reply apologizing that the seller didn't really look at his sons Wii before selling it (I don't believe it because how can you miss the stickiness?). Anyways sure enough I also got an email from paypal for a $25 refund at the same time. I was going to ask for $20 (cost of shipping) but 25 is good too.

 

His son's Wii was sticky? Does Vivid make video games now??

 

I have no idea, but I made sure to sterilize the thing and everything it made contact with in my house.

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Update: got a reply apologizing that the seller didn't really look at his sons Wii before selling it (I don't believe it because how can you miss the stickiness?). Anyways sure enough I also got an email from paypal for a $25 refund at the same time. I was going to ask for $20 (cost of shipping) but 25 is good too.

 

His son's Wii was sticky? Does Vivid make video games now??

 

I have no idea, but I made sure to sterilize the thing and everything it made contact with in my house.

 

Sounds pretty nasty. Suspicious, too. Maybe the kid left it sitting in a puddle of spilled Mountain Dew?

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Update: got a reply apologizing that the seller didn't really look at his sons Wii before selling it (I don't believe it because how can you miss the stickiness?). Anyways sure enough I also got an email from paypal for a $25 refund at the same time. I was going to ask for $20 (cost of shipping) but 25 is good too.

 

His son's Wii was sticky? Does Vivid make video games now??

 

I have no idea, but I made sure to sterilize the thing and everything it made contact with in my house.

 

Sounds pretty nasty. Suspicious, too. Maybe the kid left it sitting in a puddle of spilled Mountain Dew?

 

Possibly, but everything works just fine so I'm not complaining.

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just say it has a little character with all those scratches ..

 

I've refunded a little bit of money when a seller complained, only because I didn't want to deal with it, the item was fine and they were going to complain to ebay ,because of a little dust... not a sticky mountain dew mess.... lol..

oh well.. got good feedback from the buyer anyway...

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Update: got a reply apologizing that the seller didn't really look at his sons Wii before selling it (I don't believe it because how can you miss the stickiness?). Anyways sure enough I also got an email from paypal for a $25 refund at the same time. I was going to ask for $20 (cost of shipping) but 25 is good too.

 

His son's Wii was sticky? Does Vivid make video games now??

 

I have no idea, but I made sure to sterilize the thing and everything it made contact with in my house.

 

Sounds pretty nasty. Suspicious, too. Maybe the kid left it sitting in a puddle of spilled Mountain Dew?

 

Possibly, but everything works just fine so I'm not complaining.

 

Great to hear that you got a refund from Paypal in regard to this doufus seller!!! He didn't look at it when selling??? I don't believe that for a second....just a lazy ass!!!! I've bought plenty of collective stuff from Ebay and most sellers care whether or not you are satisfied. They hate negative ratings.

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