circumstantial tree Posted January 11, 2010 Share Posted January 11, 2010 I don't know why, but I can't seem to open my Microsoft Word program. Other programs run fine, but once I try opening Word, it freezes on me. I sometimes get a response saying "Not Responding". What gives? Link to comment Share on other sites More sharing options...
Godeater2112 Posted January 11, 2010 Share Posted January 11, 2010 Try old faithful which is shutting down your PC, cut the power for a minute and then reboot. Other than that what changes did you make to the PC since this started happening, install any new programs mebbe? Link to comment Share on other sites More sharing options...
circumstantial tree Posted January 11, 2010 Author Share Posted January 11, 2010 QUOTE (Godeater2112 @ Jan 11 2010, 05:04 PM) Try old faithful which is shutting down your PC, cut the power for a minute and then reboot. Other than that what changes did you make to the PC since this started happening, install any new programs mebbe? I've rebooted already, and on occasion it will open, but mostly won't. I haven't added any new programs. Link to comment Share on other sites More sharing options...
thesweetscience Posted January 12, 2010 Share Posted January 12, 2010 QUOTE (circumstantial tree @ Jan 11 2010, 06:16 PM) QUOTE (Godeater2112 @ Jan 11 2010, 05:04 PM) Try old faithful which is shutting down your PC, cut the power for a minute and then reboot. Other than that what changes did you make to the PC since this started happening, install any new programs mebbe? I've rebooted already, and on occasion it will open, but mostly won't. I haven't added any new programs. Have you updated your av software recently? Also you might consider running a repair. Link to comment Share on other sites More sharing options...
circumstantial tree Posted January 12, 2010 Author Share Posted January 12, 2010 QUOTE (thesweetscience @ Jan 12 2010, 10:27 AM) QUOTE (circumstantial tree @ Jan 11 2010, 06:16 PM) QUOTE (Godeater2112 @ Jan 11 2010, 05:04 PM) Try old faithful which is shutting down your PC, cut the power for a minute and then reboot. Other than that what changes did you make to the PC since this started happening, install any new programs mebbe? I've rebooted already, and on occasion it will open, but mostly won't. I haven't added any new programs. Have you updated your av software recently? Also you might consider running a repair. What's "av" software? How do you do the repair? Link to comment Share on other sites More sharing options...
Digital Man Posted January 12, 2010 Share Posted January 12, 2010 Sometimes the normal.dot file becomes corrupted. This is the file that tells Word how to open a new blank document. If you have not done customizing to your new blank document (created macros etc) then you can delete the file and Word will create a new one the next time you open Word. You can find it here: C:\Documents and Settings\your username\Application Data\Microsoft\Templates Just delete the normal.dot file there and start Word to see if it fixes the problem. It's a very quick and easy fix/test. AV software your Anti-Virus software. To do a repair: Insert your Office cd. Start the installation process. It will see that Office is already installed and one of the options will be Reinstall (Modify)/Repair Choose this option, don't change any of the install options This will reinstall Office as it was the first time it was installed. Link to comment Share on other sites More sharing options...
launchpad67a Posted January 12, 2010 Share Posted January 12, 2010 (edited) QUOTE (Digital Man @ Jan 12 2010, 09:19 AM) Sometimes the normal.dot file becomes corrupted. This is the file that tells Word how to open a new blank document. If you have not done customizing to your new blank document (created macros etc) then you can delete the file and Word will create a new one the next time you open Word. You can find it here: C:\Documents and Settings\your username\Application Data\Microsoft\Templates Just delete the normal.dot file there and start Word to see if it fixes the problem. It's a very quick and easy fix/test. AV software your Anti-Virus software. To do a repair: Insert your Office cd. Start the installation process. It will see that Office is already installed and one of the options will be Reinstall (Modify)/Repair Choose this option, don't change any of the install options This will reinstall Office as it was the first time it was installed. This is the Exact fix you need (Fix #1). Happened to me a while back and this fixed it perfectly. Edited January 12, 2010 by launchpad67a Link to comment Share on other sites More sharing options...
circumstantial tree Posted January 12, 2010 Author Share Posted January 12, 2010 C:\Documents and Settings\your username\Application Data\Microsoft\Templates I don't have a file called "Application Data". Link to comment Share on other sites More sharing options...
Digital Man Posted January 12, 2010 Share Posted January 12, 2010 QUOTE (circumstantial tree @ Jan 12 2010, 12:33 PM) C:\Documents and Settings\your username\Application Data\Microsoft\Templates I don't have a file called "Application Data". On the menu at the top of the window: Click "Tools" Click "Folder Options" Click the "View" tab Click "Show Hidden files and folders" (when you first click the view tab this option will be almost at the bottom) Click "Apply" Click the "Apply to all folders" button at the top Click "Ok" Now you should see your application folder. Link to comment Share on other sites More sharing options...
thesweetscience Posted January 12, 2010 Share Posted January 12, 2010 QUOTE (circumstantial tree @ Jan 12 2010, 11:50 AM) QUOTE (thesweetscience @ Jan 12 2010, 10:27 AM) QUOTE (circumstantial tree @ Jan 11 2010, 06:16 PM) QUOTE (Godeater2112 @ Jan 11 2010, 05:04 PM) Try old faithful which is shutting down your PC, cut the power for a minute and then reboot. Other than that what changes did you make to the PC since this started happening, install any new programs mebbe? I've rebooted already, and on occasion it will open, but mostly won't. I haven't added any new programs. Have you updated your av software recently? Also you might consider running a repair. What's "av" software? How do you do the repair? Sorry I should have been more detailed. Thanks Digi and Launch for cleaning up after me. Link to comment Share on other sites More sharing options...
circumstantial tree Posted January 12, 2010 Author Share Posted January 12, 2010 well, I've never been "tech savvy". When it comes to the computer itself, I don't know much at all. I just know the software. I found the file and deleted it. I haven't tried opening yet only because I'm busy doing something else. I'll let you know how it turns out later.... Thanks guys for the help. Link to comment Share on other sites More sharing options...
circumstantial tree Posted January 12, 2010 Author Share Posted January 12, 2010 Still doesn't work. Oh, and I can't find my Microsoft Word CD to reinstall. I'm not sure I even have one. When I bought my computer back in 2002, Word was already installed on the computer. It will open, but only after I close it a few times and then keep trying. Ridiculous! Link to comment Share on other sites More sharing options...
launchpad67a Posted January 13, 2010 Share Posted January 13, 2010 Sending you a PM. Link to comment Share on other sites More sharing options...
NewWorldMan1971 Posted October 26, 2010 Share Posted October 26, 2010 Is it this version? http://media.ebaumsworld.com/picture/ttbardj/LARGE_word.jpg Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now