craiglester

Well... smae old same old.. on the phone at 10.00 on the dot.. got through and wast told the only accessible seating is row 70, and that there is no row 1 seating available. This after Ron @ Redrocks called us back during the week to assure us that row 1 was definitely reserved for accessible seating and they would be on sale today. I'm beyond pissed now. Someone's lying to us and it's not right.

QUOTE (The Gorsk @ Apr 18 2010, 11:13 AM) FYI...I ran into the same situation with the Handiapped seats @ Red Rocks. I sent an email to ticketmaster on 4/14 and asked if the accessible seating was available thru the presale. Reply from ticketmaster: Thank you for your e-mail. Unfortunately, these wheelchair accessible seats are not available through presale or ticketexchange. We regret any inconvenience this may have caused you. So I shot off an email to the contact person @ Red Rocks. The gentleman's name was Roger Garrison. I received a reply quickly stating that I sill had to call ticketmaster and make sure I spoke to a CSR. Reply from Red Rocks: You still need to purchase them through Ticketmaster. They are the ONLY authorized ticket seller. The accessible seats should be available if you otherwise qualify for the presale. Ask to speak with a Customer Service representative when you call. 1-800-745-3000. So I called Ticketmaster at 09:59 MST on onsale day 4/17 and the only accessible seats available are row 70.... This happened on the past rush tour also.. and both tours had presales .. I feel someone somewhere in the presales is selling the tickets when theyre not supposed to.. neiter of the presales for this tour had the option to request accessable tickets. We've seen a few show at red rocks and never have seen the front row (disabled seating) completely full.. theres always a gap here and there. That theres never any available anymore.. and the only other accessable seats are literally the back row stinks to high heaven. I called Mr Garrison and left a message asking if the policy had changed regarding row one @ red rocks. Even the tickemaster site said accessable seating row 1 on the note section of the rush tour page.

For the second tour in a row now ,The first row - which is reserved for Disabled patrons at Red Rocks, is mysteriously not available through ticketmaster, mere seconds after the show goes on sale. Only the Back row - Row 70 is available. What gives? did Ticketmaster sell ALL the accessable seats to people who arent disabled? Have people cottoned on to the fact that the seats are pretty good, and are ordering them without being disabled? Seeing as you have to Email Ticketmaster to request them, I'm extremely doubtful that all of them were sold in the front row - it seats like 80 people or so. I have a horrible feeling that the Presales, where you cannot request accessable tickets - are selling these seats on a first come first served basis, to anyone. Has anyone with disablilites had any luck at Red Rocks recently? It's odd but this has only happened with Rush tours, and only since they started giving presales to cardmembers etc. Vert Frustrating. Guess we wont be seeing Rush again.